Hat eine eine Idee ? wie ich das Problem lösen kann ?
01 August 2012 05:54 AM OPEN TICKET See the protokol, cant conect to Server in Germany NL etc.
xxxxxx
Staff
Posted on: 02 August 2012 11:47 AM
Hello,
Thank you for contacting VPN Tunnel.
Kindly check your login information.
Please make sure that you run OpenVPN as administrator.
You do this by right clicking on the openvpn-gui.exe and chooses "run as" there you select the user administrator Or a user with administrator privileges.
This is the most common solution to your problem, keep in mind that this might need to be done even if you are already logged in as admin to Windows.
Make sure that your antivirus/firewall does not block anything.
Best regards,
xxxxxx
VPN Tunnel Support
xxxxxx
User
Posted on: 02 August 2012 04:52 PM
RE: HELLO,
OpenVPN Run as Admin Windows 7, antivirus/firewall ist deactivated.
This is the mesage AUTH: Received AUTH_FAILED control message
It only work on swedish server, but i need Russian Server.
Please dont close the ticket, the problem is on your side
Please dont close the ticket
Thu Aug 02 18:43:44 2012 NOTE: OpenVPN 2.1 requires '--s*****-security 2' or higher to call user-defined s*****s or executables
Thu Aug 02 18:43:44 2012 LZO compression initialized
Thu Aug 02 18:43:44 2012 Control Channel MTU parms [ ]
Thu Aug 02 18:43:44 2012 Data Channel MTU parms [ L: ]
Thu Aug 02 18:43:44 2012 Local Options hash (VER=V4): '
Thu Aug 02 18:43:44 2012 Expected Remote Options hash (VER=V4): '5546165456d'
Thu Aug 02 18:43:44 2012 UDPv4 link local: [undef]
Thu Aug 02 18:43:44 2012 UDPv4 link remote:
Thu Aug 02 18:43:44 2012 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
Thu Aug 02 18:43:45 2012 VERIFY OK: depth=1, /C=SE/ST=Stockholm/L=Stockholm/O=Vpntunnel.se/OU=changeme/CN=changeme/name=changeme/emailAddress=[
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Thu Aug 02 18:43:45 2012 VERIFY OK: nsCertType=SERVER
Thu Aug 02 18:43:45 2012 VERIFY OK: depth=0, /C=SE/ST=Stockholm/L=Stockholm/O=vpntunnel.se/OU=changeme/CN=server/name=changeme/emailAddress=[
Link nur für registrierte Mitglieder sichtbar. Bitte einloggen oder neu registrieren ]
Thu Aug 02 18:43:45 2012 Data Channel Encrypt: Cipher 'BF-CBC' initialized with 128 bit key
Thu Aug 02 18:43:45 2012 Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
Thu Aug 02 18:43:45 2012 Data Channel Decrypt: Cipher 'BF-CBC' initialized with 128 bit key
Thu Aug 02 18:43:45 2012 Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
Thu Aug 02 18:43:45 2012 Control Channel: TLSv1, cipher TLSv1/SSLv3 DHE-RSA-AES256-SHA, 2048 bit RSA
Thu Aug 02 18:43:45 2012 [server] Peer Connection Initiated with
Thu Aug 02 18:43:48 2012 AUTH: Received AUTH_FAILED control message
Thu Aug 02 18:43:48 2012 TCP/UDP: Closing socket
Thu Aug 02 18:43:48 2012 SIGTERM[soft,auth-failure] received, process exiting
Hello,
Thank you for contacting VPN Tunnel.
Kindly check your login information.
Please make sure that you run OpenVPN as administrator.
You do this by right clicking on the openvpn-gui.exe and chooses "run as" there you select the user administrator Or a user with administrator privileges.
This is the most common solution to your problem, keep in mind that this might need to be done even if you are already logged in as admin to Windows.
Make sure that your antivirus/firewall does not block anything.
Best regards,
xxxxxx
VPN Tunnel Support
Ticket Details
Ticket ID: xxxxxx
Department: SUPPORT
Type: Issue
Status: Closed
Priority: Critical
Support Center: [
Link nur für registrierte Mitglieder sichtbar. Bitte einloggen oder neu registrieren ]
xxxxxx
Staff
Posted on: 03 August 2012 01:41 PM
Hello,
Thank you for contacting VPN Tunnel.
Kindly check your login information.
Please make sure that you run OpenVPN as administrator.
You do this by right clicking on the openvpn-gui.exe and choose "run as" there you select the user administrator Or a user with administrator privileges.
This is the most common solution to your problem, keep in mind that this might need to be done even if you are already logged in as admin to Windows.
Make sure that your antivirus/firewall does not block anything.
Best regards,
xxxxxx
VPN Tunnel Support
User
Posted on: 03 August 2012 01:56 PM
RE: HELLO,
OpenVPN Run as Admin Windows 7, antivirus/firewall ist deactivated.
login information is ok, i can conect to swedish server
This is the mesage AUTH: Received AUTH_FAILED control message
It only work on swedish server, but i need Russian Server.
Please dont close the ticket, the problem is on your side
PS: I will Post the service management to difercul boards and szene communitiys. Full of Protocol, to supported by community.
4 exmeple [
Link nur für registrierte Mitglieder sichtbar. Bitte einloggen oder neu registrieren ]
Please dont close the ticket, the problem is on your side Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Please dont close the ticket, the problem is on your side
Kein wunder schaut her unter comments -> bin nicht der erste [
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VPNTUNNEL>>> The worst of ALL in all aspects:
I subscribed to this service, I wish I did not. I downloaded the client, tried and never connects.
I disabled the FW and added white list as well - no connect.
I logged on a support ticket. No human replied just auto-replies.
Two days on, and nothing has been done.
I asked to cancel the service and get refund , no one cared to reply.
Stay away from this crap.
THE WORST. I have never been treated so poorly! I have tried for a month to get someone to assist me with servers in the US, which have not been working. They say they "aim" to get back to customers in 24 hours. Right. More like 5 days. And no one has ever attempted to explain or fix the problem. I warn you, do NOT do business with VPNTunnel.
0 •Reply•Share ›
Kabomzoom • 6 months ago
I had some problems with them a gew months ago', the speed was very slow.. probably too many users.. but they solved buying new servers. Now it seems to work like a charm and the speed is OK. Software tested on Windows 7 and it works fine too
Noch eine geistreiche antwort
Hello,
Thank you for contacting VPN Tunnel.
You may have problems with your DNS settings, they are usually set automatically, exceptionally, they may need to be done manually.
Please follow the steps below to configure DNS settings manually:
-- Go to your computer configuring network, and add the DNS 91.213.246.2 and 80.67.0.2
-- You can log into the Control Panel using your user id and password, to access the guides that describe the process with pictures.
Please let us know if we can be of any further assistance.
Ticket gwschlossen natürlich, wieder reopen
Linear-Darstellung
